Appointments that are missed or cancelled with less than 24 hours’ notice will be subject to a fee—$XX for regular appointments and $XXX for physicals or procedures.

We understand that unexpected situations can arise. In exceptional circumstances, your physician may choose to waive this fee at their discretion. Please note that clinic staff are not authorized to override this policy, so we kindly ask for your patience and respect as they uphold our clinic’s guidelines. As a courtesy, we send reminder emails and voice messages approximately two days before your scheduled appointment. However, it remains the patient’s responsibility to attend, regardless of whether the reminder is received. Missed appointments not only delay your own care but also prevent other patients from accessing timely medical attention. These no-shows contribute to longer wait times and underutilized clinic resources. 

Any outstanding fees must be settled before future appointments can be booked, unless your physician has made other arrangements.